Always ready to help the clients scale, even further heights in their operations, Lauren Information Technologies Pvt. Ltd. (LAUREN), offers a preferable choice to the clients from an array of services and offerings to find the one that best suit clients’ requirements.
From ‘being a networking partner’ offering Banyan Vines, Messaging (Domino), Collaboration, CRM solutions to now ‘being an end to end solutions partner’, LAUREN understands, adapts & provides feasible solutions to customers, accelerating the drivers for their business growth.
Partnering with the industry stalwarts IBM, Dell, Microsoft and Oracle, while delivering vertical-specific IT solutions to its clients, for over 23 years, LAUREN has enabled to create a unique presence in the field of Information technology, on the basis of their philosophy of early technology adoption.
One of the leading solutions providers, LAUREN is catering to IT & Business needs across different verticals. High focus on the offerings of “CHAMPS” i.e. Cloud, High End Infrastructure, Analytics, Mobility, Portal, and Social is packaged solution to fulfill all the client’s requirements.
LAUREN also offers, business solutions catering to the hardware and software requirements. Additionally, apart from the Business and Infrastructure solution they offer “Services” which integrates the planning operations and day to day management of IT resources into the business needs of the client at the client’s workplace.
Established by two visionaries- Rawlin Pinto and Ratnakar Kanchan, Lauren Information Technologies, has grown into a large organization. With various awards on its name like, ‘Innovation Partner of the Year – 2013’, ‘Asia Pacific Distinguished Lotus Business Partner – 2010’ and ‘VMware Rising Star Award – 2015’ and very recently awarded Asia Pacific Excellence Award 2016 by IBM for Lauren’s contribution towards IBM’s Social Business.
Rawlin Pinto, Information Technology Expert
Founder and Chairman of Lauren Information Technologies, Rawlin Pinto is a graduate from St. Xavier’s College Mumbai and has a management degree. With over 29 years of professional expertise in information technology, Rawlin drives the overall company strategy. His rich experience has helped create a solid foundation for Lauren’s vision of delivering added value to the stakeholders and customers.
Prior to founding Lauren, Rawlin has held senior management position in Minicomp, for over 9 years, one of the pioneers of the PC industry in India.
Rawlin says, “Our motto is very simple: Delivering Value…Building Relationships! Our quick and constant support to our clients has been one of the key drivers for our success over the years. We have been appreciated with testimonials, awards & accolades for contribution towards positive business outcomes.”
Talking about Lauren, Rawlin says, “Been in this industry for more than 23 years, we define ourselves as the solution providers aka system integrators, we offer the right combination of strategic skills, latest technology, inspired solutions that definitely accelerate business outcomes.”
When it comes to clients, Lauren sets the goals and milestones of any project, only after taking into consideration, clients budget, market and requirements, while at the same time, promising the client results that will drive their business forward.
Rawlin says, in this concern, “Experience coupled with integrated innovation and technology has helped Lauren demonstrate outstanding solutions to a worldwide audience that are timely delivered, simple to use and manage, cost effective and meet pressing evolving business challenges.”
All in All IT Services & Solutions by Lauren
Headquartered in Mumbai, Lauren caters to clients across the nation, over different verticals, its primary business operations are centered in Pune, Ahmedabad, Vadodara and Chennai. Taking its expertise to international waters, Lauren today, also serves clients in Dubai and is looking to further expand its customer base.
Lauren offers an array of services, which includes:
‘Backend support for better resource management’
Lauren has all the necessary capabilities to offer its clients’ resource management services. The company deploys stringent processes that take into account the inner workings of clients’ organization to help them better manage the facilities.
Through regular review meetings with customers, the specialized team of certified engineers at Lauren understands the requirements and offers solutions that cater to them. In-depth knowledge of various platforms enables Lauren engineers to make informed recommendations.
‘Real-time sharing and collaboration for your business needs’
Businesses don’t work in isolation any more, making it imperative to stay connected with employees, customers, partners, vendors, etc. Lauren support’s this need through its colloboration expertise around IBM Domino / Verse, IBM Connection, IBM Portal, Microsoft Sharepoint and Microsoft Exchange / O365, Choose between on-site and off-site support.
‘Getting the most from your IT investment’
Best utilizing your hardware and software assets to get the maximum returns from your IT investment is crucial for life cycle management of any organization. LAUREN empowers clients to gain visibility, compliance, and control of their IT assets to reveal the true value they deliver.
‘Round-the-clock maintenance service for your hardware requirements’
LAUREN offers SLA based annual maintenance service for all your hardware requirements. Depending on your need, you have the option to choose between a Comprehensive and a Non-Comprehensive support. Hardware AMC covers the following components: Server (IBM, Lenovo, HP & Dell), Storage (IBM, HP & Dell), Desktop (Any), Laptop (Any), Printer (HP & Epson), Scanner (HP) and Switch (Cisco, 3 Com & D-Link) and Router (Cisco, 3 Com & D-Link).
‘Easy support for end users, On-site and Off-site’
A Service Desk understands that information offers companies, strategic advantages and it ensures proper mechanisms are in place for the data to be analyzed, produced and distributed seamlessly. LAUREN offers both, On-site as well as Off-site Service Desk Support, better known as Technical and Non-Technical service desk support.
‘Ensuring uninterrupted business operations’
The first objective of incident based management is to restore normal operations quickly and to minimize any impact on the business’ performance. Problems can be resolved either via Remote Control or at the client’s site by Lauren’s certified professional resource.
Vision & Mission
With a mission, to be the company that best understands information technology trends and builds solutions and services around them for business outcomes, Lauren is moving forward with its, mission to “Delivering Value…Building Relationships!”.
In the near future, Lauren wishes to be, ‘one of the leading players in the space of Analytics & Mobility till 2020, to be recognized as a brand synonym with Trust & Commitment, to expand across geographies & gain visibility by doing repeated business with the set of clients, to gain visibility in the eyes of customers as well as best in class OEM’s for long term and positive collaborations and to engage with partners for best in class products and services.’
Being an entrepreneur himself for nearly 26 years, Rawlin gives his valuable suggestions to the startups, “Networking up can afford you mentorship opportunities, help strengthen your network (obviously) and help you learn from people who have the success you desire. Most importantly, always, be open to advice.”
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